One challenging situation I encountered was managing a patient with complex care needs who was frequently non-compliant with their treatment plan. I addressed this by first understanding the patient's concerns and motivations, then involving the family and a multidisciplinary team to create a more personalized and engaging care plan. Regular check-ins and open communication helped build trust, leading to improved adherence and better health outcomes.

I prioritize tasks by assessing the urgency and impact of each task on patient care. I use a combination of tools like to-do lists and scheduling apps to allocate time efficiently. I also delegate when appropriate and collaborate with my team to ensure all critical tasks are covered. Regularly reviewing and adjusting my priorities helps me stay on top of my responsibilities without compromising the quality of care.

I focus on clear, concise communication and use visual aids or written instructions to reinforce key points. I also involve the patient in setting their own goals and encourage questions to ensure understanding. Follow-up appointments and phone calls help reinforce the importance of compliance and address any concerns or misunderstandings promptly.

I approach conflicts with an open mind and a focus on finding a solution that benefits the patient. I listen to all perspectives, express my own views respectfully, and seek common ground. If necessary, I involve a mediator or supervisor to facilitate a resolution. My goal is always to maintain a collaborative and supportive team environment.

I have extensive experience with various EHR systems and prioritize accuracy by double-checking entries and adhering to established protocols. I also ensure compliance with regulatory requirements by staying updated on changes and participating in relevant training. Regular audits and feedback from peers help maintain high standards in documentation.