Prioritizing patient care involves assessing the urgency and severity of each task. I use a triage approach, addressing life-threatening or critical needs first, followed by time-sensitive tasks like medication administration. I also communicate with the healthcare team to ensure no patient is overlooked. Delegating appropriate tasks to CNAs or other support staff helps manage the workload efficiently while maintaining high-quality care.

I approach such situations with empathy and active listening to understand their concerns. I acknowledge their feelings and provide clear, honest explanations about their care. If necessary, I involve the healthcare team to address the issue collaboratively. My goal is to rebuild trust and ensure the patient feels heard and respected while maintaining professionalism and adherence to care standards.

I have extensive experience using EHR systems for documenting patient care, updating medical histories, and tracking treatments. I am proficient in navigating various platforms, ensuring accurate and timely data entry. I also use EHRs to communicate with other healthcare providers, review lab results, and manage medication orders. My familiarity with EHRs enhances efficiency and ensures compliance with regulatory standards.

Patient safety is my top priority. I adhere to strict protocols, such as verifying patient identities, double-checking medications, and following infection control measures. I stay vigilant for potential risks, like falls or allergic reactions, and take preventive actions. I also educate patients and families about safety measures and encourage open communication to address any concerns promptly.

I stay updated by attending continuing education courses, reading nursing journals, and participating in professional organizations. I also engage in online forums and webinars to learn about new treatments and technologies. Collaborating with colleagues and attending in-service training at my workplace helps me apply the latest evidence-based practices to improve patient outcomes.