In my previous role, I encountered a patient who was experiencing severe anxiety and refused care. I approached the situation with empathy, first listening to the patient's concerns and validating their feelings. I then calmly explained each step of the care process, ensuring they felt in control. By maintaining a patient and supportive demeanor, I was able to provide the necessary care without causing distress. This experience reinforced the importance of communication and empathy in patient care.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by addressing immediate health concerns or safety issues. Then, I move on to scheduled care routines like medication administration and personal hygiene. I use a checklist to ensure nothing is overlooked and adjust priorities as new needs arise. This systematic approach helps me provide efficient and comprehensive care to all my patients.

I believe in the power of active listening and empathy. I make sure to give patients and families my undivided attention, allowing them to express their feelings without interruption. I also provide reassurance and validation, letting them know their emotions are normal and understandable. Additionally, I offer practical support, such as helping with end-of-life planning, which can alleviate some of their stress.

I strictly follow HIPAA guidelines by only discussing patient information in private settings and ensuring that all electronic and paper records are securely stored. I am vigilant about who has access to patient data and always obtain proper consent before sharing any information. By being meticulous about confidentiality, I protect patient privacy and uphold the integrity of our healthcare facility.

I value collaboration and open communication within the team. I actively participate in team meetings, sharing insights about patient conditions and care needs. I also seek feedback from colleagues, including nurses and physicians, to enhance the quality of care. By respecting each team member's expertise and contributing my own skills, I ensure a cohesive and effective approach to patient care.