I have extensive experience in coordinating medical practices, having worked in various healthcare settings for over five years. My role involved managing daily operations, ensuring compliance with healthcare regulations, and facilitating communication between medical staff and administrative teams. I successfully implemented new systems that improved patient flow and reduced wait times, enhancing overall patient satisfaction.

In a fast-paced environment, I prioritize tasks by assessing their urgency and impact on patient care and practice operations. I use tools like task lists and calendars to keep track of deadlines and appointments. Regular team meetings help in staying updated and delegating tasks efficiently. This approach ensures that critical tasks are never overlooked and the practice runs smoothly.

To improve patient satisfaction, I would focus on enhancing communication through clear, timely updates and ensuring all staff are patient-centric. Implementing feedback mechanisms and acting on patient suggestions can boost engagement. Additionally, optimizing appointment scheduling and reducing wait times can significantly improve the patient experience.

Handling conflicts in a healthcare team involves active listening, empathy, and finding common ground. I ensure open communication and encourage team members to express their concerns. By addressing issues promptly and fairly, and seeking solutions that benefit all parties, I maintain a harmonious and productive work environment.

One successful project I managed was the implementation of an electronic health records system in a previous practice. I coordinated with IT vendors, trained staff, and ensured a smooth transition from paper to digital records. This project not only improved data accuracy and accessibility but also streamlined administrative processes, saving time and reducing costs.