In my previous role as a Physician Support Specialist, I once had to manage a sudden influx of patient records during a system upgrade. I quickly prioritized tasks, coordinated with IT to resolve technical issues, and ensured that all patient data was accurately updated. By maintaining a calm demeanor and effective communication, I was able to prevent any delays in patient care and ensure the smooth transition of our electronic health records system.

I prioritize accuracy by implementing a multi-step verification process for all tasks, especially those involving patient data. This includes double-checking information, cross-referencing with other sources, and having a colleague review critical documents. Additionally, I stay updated on best practices and healthcare regulations to ensure compliance and minimize errors.

I strictly adhere to HIPAA regulations and maintain a high level of confidentiality in all interactions. I use secure methods for data storage and transmission, limit access to sensitive information, and educate team members on the importance of patient privacy. Any breaches or potential risks are immediately reported and addressed.

I have extensive experience with various EHR systems, including Epic and Cerner. I am proficient in data entry, patient chart management, and generating reports. My background includes training new staff on EHR usage and troubleshooting common issues, ensuring that the system operates efficiently and supports clinical workflows.

I prioritize tasks based on urgency and impact on patient care. I use tools like to-do lists and project management software to organize my workload and set clear deadlines. I also communicate regularly with my team to ensure alignment and adjust priorities as needed to meet the clinic's goals and patient needs.