I have over five years of experience in managing physician practice operations, including overseeing daily administrative tasks, optimizing workflows, and ensuring compliance with healthcare regulations. I have successfully implemented EHR systems, reduced operational costs by 15%, and improved patient satisfaction scores by 20%.

I address conflicts by fostering open communication and encouraging a collaborative environment. I facilitate mediation sessions to understand each party's perspective and find common ground. By promoting a culture of respect and professionalism, I ensure conflicts are resolved efficiently and do not impact patient care.

I focus on streamlining processes, such as implementing electronic health records (EHR) and automating repetitive tasks. I also conduct regular staff training to enhance their skills and knowledge. Additionally, I analyze operational data to identify bottlenecks and implement solutions to improve overall efficiency.

I stay updated on the latest healthcare regulations and standards by attending industry conferences and webinars. I conduct regular audits to ensure compliance and provide training to staff. I also work closely with legal and compliance teams to address any issues promptly and maintain a compliant practice environment.

One successful project I led involved implementing a new EHR system that improved patient record accuracy and reduced administrative errors by 30%. I coordinated with IT teams, trained staff, and monitored the system's performance to ensure a smooth transition and positive impact on patient care.