Mass General Brigham. 4 days ago
Competitive
Part-Time
Peabody, Massachusetts, United States
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Practice Interviews forPhone Triage RN, After Hours Call Program
Can you describe a challenging phone triage situation you encountered and how you handled it?
How do you prioritize calls when you have multiple patients needing triage simultaneously?
What strategies do you use to ensure accurate and efficient patient assessment over the phone?
How do you handle a situation where a patient is upset or anxious during a phone triage call?
Can you explain how you stay updated on the latest medical guidelines and triage protocols?
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