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Blount Memorial Hospital. about 1 year ago
Competitive
Full-Time
Maryville, Tennessee, United States
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Practice Interviews forPHARMACY QUALITY SUPPORT SPECIALIST

Can you describe a time when you identified a significant quality issue and how you resolved it?

How do you prioritize tasks when dealing with multiple quality concerns simultaneously?

What strategies do you use to ensure continuous improvement in quality processes?

When conflicts arise, I approach them with a collaborative mindset. I first listen to the concerns of all parties involved to understand their perspectives. Then, I work to find common ground and propose solutions that balance quality standards with practical considerations. For example, if production is pushing back on additional quality checks, I might suggest a pilot program to test the impact on efficiency. Clear communication and a focus on shared goals help build consensus and resolve conflicts effectively.

Can you explain your experience with quality management systems (QMS) and how you ensure compliance?

Blount Memorial Hospital
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About Blount Memorial HospitalBlount Memorial Hospital has a nine-member board of directors that governs a staff of more than 300 physicians, repesenting medical specialties, a total of 304 licensed beds and more than 2,300 employees serving in nursing, technical, administrative an...