I have extensive experience with various pharmacy management systems, including Epic, Cerner, and McKesson. I am proficient in entering prescriptions, managing inventory, and processing insurance claims. My experience ensures accurate order entry and efficient workflow management, which are crucial for maintaining patient safety and pharmacy operations.

I prioritize accuracy by double-checking each entry against the prescription and patient information. I also utilize the software's validation features to catch any errors. Additionally, I maintain clear communication with pharmacists and healthcare providers to verify details, ensuring that every order is correct before processing.

To manage high volumes, I prioritize tasks by urgency and due dates. I also streamline processes by creating templates for common orders and using keyboard shortcuts. Regular breaks and good ergonomic practices help maintain focus and reduce errors. Effective time management and organizational skills are key to handling high-volume workloads efficiently.

I regularly attend continuing education courses and webinars focused on pharmacy practices and regulations. I also subscribe to industry newsletters and participate in professional forums. Staying informed ensures that I can apply the latest guidelines accurately and maintain compliance in all order entry tasks.

In a previous role, I encountered a situation where a prescription had conflicting insurance information. I resolved this by contacting the insurance company directly to verify coverage and eligibility. I then coordinated with the pharmacist to ensure the prescription was filled correctly, ensuring patient satisfaction and adherence to insurance protocols.