I have over five years of experience working with pharmacy information systems, including Epic Willow and Cerner PharmNet. My role involved configuring, maintaining, and optimizing these systems to ensure seamless medication management workflows. I collaborated with pharmacists and IT teams to implement system upgrades, troubleshoot issues, and train end-users. Additionally, I have experience integrating pharmacy systems with electronic health records (EHRs) to enhance interoperability and improve patient safety.

Ensuring data accuracy involves implementing robust validation protocols, conducting regular audits, and collaborating with stakeholders to identify and resolve discrepancies. I use tools like SQL to query databases and verify data consistency. Additionally, I stay updated on regulatory requirements, such as USP 800, to ensure compliance. By fostering a culture of accountability and providing training to end-users, I help maintain high standards of data integrity across pharmacy systems.

In a previous role, I identified inefficiencies in the medication reconciliation process. By analyzing workflow data, I proposed and implemented a new automated reconciliation module within the EMR system. This reduced manual errors by 30% and saved pharmacists significant time. I also provided training to staff, ensuring smooth adoption. The project improved patient safety and streamlined operations, demonstrating my ability to leverage informatics for tangible workflow improvements.

I stay current by attending industry conferences, such as ASHP Midyear, and participating in webinars and workshops. I also subscribe to journals like the Journal of the American Medical Informatics Association (JAMIA) and follow thought leaders on LinkedIn. Additionally, I engage in online forums and professional networks to exchange ideas and best practices. Continuous learning ensures I remain knowledgeable about emerging technologies and regulatory changes, enabling me to apply the latest advancements in my work.

I address resistance by involving staff early in the planning process, gathering their input, and addressing concerns proactively. Clear communication about the benefits of the technology, such as improved efficiency and patient safety, helps build buy-in. I also provide hands-on training and ongoing support to ease the transition. By fostering collaboration and demonstrating the value of the new system, I’ve successfully overcome resistance and ensured smooth implementations in previous roles.