I have extensive experience with various pharmacy automation systems, including robotic dispensing units and inventory management software. In my previous role, I was responsible for implementing a new robotic system that significantly reduced prescription errors and improved workflow efficiency. I also conducted training sessions for staff to ensure they were proficient in using the new technology.

Ensuring accuracy and safety involves a combination of regular system audits, staff training, and adherence to best practices. I conduct routine checks on the automated systems to identify and correct any discrepancies. Additionally, I ensure that all staff are trained on the proper use of the automation tools and are aware of safety protocols to prevent errors.

When troubleshooting, I first isolate the problem by running diagnostic tests and consulting the system's manual. If the issue is not resolved, I collaborate with the vendor's technical support team. I also maintain a log of common issues and their solutions to streamline future troubleshooting efforts.

I stay updated by regularly attending industry conferences, webinars, and training sessions. I also subscribe to relevant journals and participate in online forums where professionals discuss the latest trends and technologies. This helps me stay informed and ensures that I can implement the most current and effective solutions in my role.

In my previous position, we transitioned from a manual dispensing system to a fully automated one. I led the project, which involved selecting the new system, coordinating with vendors, and overseeing the installation. I also developed a comprehensive training plan for the staff, which included hands-on practice sessions and written materials. The transition was successful, and it resulted in a 30% increase in efficiency.