I have over 10 years of experience in managing a team of pharmacists and technicians. My approach involves clear communication, setting performance expectations, and providing ongoing training and support. I ensure that each team member understands their role and responsibilities, and I foster a collaborative environment where everyone feels valued and motivated. By regularly reviewing performance metrics and addressing any issues promptly, I maintain high standards of patient care and operational efficiency.

I believe that open communication and active listening are key to resolving conflicts. When conflicts arise, I first gather all relevant information to understand the root cause. I then facilitate a discussion between the involved parties, encouraging them to express their perspectives and find a mutually agreeable solution. My goal is to maintain a respectful and professional environment while addressing the issue effectively.

I implement a comprehensive compliance program that includes regular training sessions for the team, detailed documentation of all procedures, and routine audits. I also stay updated on the latest regulatory changes and ensure that our policies and practices are aligned with these requirements. By fostering a culture of compliance, I ensure that our pharmacy operates safely and legally.

I prioritize tasks based on their urgency and impact on patient care and operational efficiency. I use tools like to-do lists and calendars to organize my day and ensure that critical tasks are addressed promptly. I also delegate tasks to team members based on their strengths and availability, which helps in managing workload effectively and maintaining productivity.

In my previous role, I introduced a new inventory management system to improve accuracy and reduce waste. I started by assessing the current system's shortcomings and researching potential solutions. I then presented the new system to the team, providing training and support to ensure a smooth transition. The implementation resulted in significant improvements in inventory accuracy and cost savings.