During my previous role as a PCA, I encountered a patient who was extremely anxious about their treatment. To manage this, I first ensured their safety and comfort, then engaged them in conversation about their interests to distract and calm them. I also explained each step of the procedure to build trust and reduce anxiety. This approach helped the patient feel more at ease and cooperated well with the treatment.

I prioritize tasks based on the urgency and severity of the patients' needs. For instance, if one patient requires immediate medical attention, I address that first. For ongoing care, I use a checklist to ensure I don't miss any critical tasks. I also communicate regularly with the healthcare team to coordinate care efficiently and adapt to any changes in patients' conditions.

I strictly adhere to HIPAA regulations and ensure that all patient information is kept confidential. I only discuss patient details in private settings and use secure methods for documentation and communication. Additionally, I educate myself on the latest privacy practices and reinforce the importance of confidentiality with colleagues to maintain a culture of respect and privacy.

I manage stress by practicing mindfulness and deep breathing exercises, which help me stay calm and focused. I also prioritize self-care, ensuring I get enough rest and exercise. Maintaining a positive attitude is crucial; I do this by focusing on the positive outcomes of my work and the impact I have on patients' lives. Regular team support and open communication also help in managing stress effectively.

In my previous role, I noticed a gap in communication between nursing and therapy teams regarding patient progress. I initiated regular meetings to share updates and discuss patient needs, which improved coordination and patient outcomes. This collaboration ensured that all team members were aligned on care plans and could address issues promptly, enhancing the overall quality of patient care.