During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured their comfort by explaining each step of the procedure in detail. I then engaged them in conversation about their interests to distract and calm them. By maintaining a calm and reassuring demeanor, I was able to help them feel more at ease and complete the treatment successfully.

I prioritize tasks based on the urgency and severity of the patient's condition. For example, if a patient requires immediate attention due to pain or discomfort, I address their needs first. I also use a checklist to ensure I don't miss any critical tasks. By staying organized and focused, I can efficiently manage multiple patients without compromising the quality of care.

I strictly adhere to HIPAA guidelines and ensure that all patient information is handled with the utmost confidentiality. This includes using secure storage for patient records, only discussing patient details in private settings, and avoiding the use of patient names in public areas. I also educate myself on the latest privacy practices to maintain a high standard of confidentiality.

When communicating with patients who have limited English proficiency, I use clear and simple language, accompanied by visual aids if necessary. I also ensure that there is a bilingual staff member available to assist with translation if needed. Additionally, I encourage patients to bring a family member or friend who can help with translation to facilitate better understanding and care.

I follow strict hygiene protocols, including regular handwashing, wearing protective gear, and disinfecting all surfaces and equipment between patients. I also ensure that the workspace is organized and free of clutter to prevent accidents. By maintaining a clean and safe environment, I help reduce the risk of infections and ensure that patients feel comfortable and secure during their treatment.