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HopeHealth. 27 days ago
Competitive
Full-Time
Florence, South Carolina, United States
Take the next step in your career

Practice Interviews forPatient Support Representative - Floater

Can you describe a challenging situation you faced in a customer service role and how you handled it?

How do you prioritize tasks when dealing with multiple patients?

What strategies do you use to communicate effectively with patients from diverse backgrounds?

How would you handle a situation where a patient is dissatisfied with the service provided?

Can you give an example of how you have contributed to improving patient satisfaction in your previous roles?

HopeHealth
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About HopeHealthHopeHealth provides integrated health services for more than 50,000 patients in areas surrounding Aiken, Clarendon, Florence, Orangeburg, and Williamsburg counties. It was founded in 1991 as a grassroots HIV/AIDS support organization, and was designated as a Federally Qualified Health Center in 2007 to expand its services to include primary and pediatric care. HopeHealth now has over 100 providers covering primary care, dental care, chiropractic care, rheumatology, endocrinology, behavioral health and psychiatry, pain management, substance use treatment, and women’s health services.