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Practice Interviews forPatient Services Representative (PSR) - Gregory Clinic

Can you describe a challenging situation you faced while interacting with a patient and how you handled it?

How do you prioritize tasks when handling multiple patient requests simultaneously?

What strategies do you use to ensure accurate patient information is recorded and maintained?

How do you handle confidential patient information in compliance with HIPAA regulations?

Can you discuss your experience with customer service software and how you use it to enhance patient interactions?

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About Avera HealthAvera Health is a regional health system based in Sioux Falls, SD, comprising more than 300 locations in 100 communities throughout South Dakota, Minnesota, Iowa, Nebraska and North Dakota.