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Marin Community Clinics. 2 months ago
Competitive
Full-Time
Novato, California, United States
Take the next step in your career

Practice Interviews forPatient Services Representative (Call Center Representative)

Can you describe a challenging situation you faced while interacting with a patient and how you handled it?

How do you prioritize tasks when handling multiple patient requests simultaneously?

What strategies do you use to ensure accurate patient information is recorded and maintained?

How do you handle confidential patient information in compliance with HIPAA regulations?

Can you discuss your experience with customer service software and how you use it to enhance patient interactions?

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About Marin Community ClinicsImproving the health of our patients and community. Our promise is to offer high quality, patient-centered health care in Marin County.