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Practice Interviews forPATIENT SERVICE REP II

Can you describe a challenging situation you faced while interacting with patients and how you handled it?

How do you prioritize tasks when you have multiple responsibilities?

What strategies do you use to ensure accurate patient information is recorded and maintained?

How do you handle confidential patient information?

Can you give an example of how you have contributed to improving patient satisfaction in your previous roles?

Covenant Health
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About Covenant HealthCovenant Health is the region's top performing healthcare network and the only health system in East Tennessee to be named by Forbes as one of America's Best Employers. We are a non-profit, local healthcare system whose mission is to improve the health of residents in the communities we serve, and are nationally recognized for our enduring legacy of excellence.