In my previous role, I led the implementation of a hospital-wide hand hygiene program, which involved staff training, monitoring compliance, and analyzing data to identify improvement areas. By collaborating with multidisciplinary teams, we achieved a 25% increase in compliance within six months, significantly reducing hospital-acquired infections. My approach focuses on evidence-based practices, stakeholder engagement, and continuous feedback to ensure sustainable improvements in patient safety.

I use a proactive approach by conducting regular risk assessments, analyzing incident reports, and engaging frontline staff to identify potential hazards. For example, I implemented a risk scoring system to prioritize high-impact areas, leading to targeted interventions such as workflow redesign and staff training. By fostering a culture of transparency and accountability, I ensure risks are addressed promptly, minimizing harm to patients and improving overall care quality.

I measure success using a combination of quantitative metrics, such as reduction in adverse events, patient satisfaction scores, and compliance rates, alongside qualitative feedback from staff and patients. For instance, after introducing a fall prevention program, I tracked fall rates and conducted staff surveys to assess usability. This dual approach ensures initiatives are both effective and practical, driving meaningful and measurable improvements in patient outcomes.

I address resistance by involving stakeholders early in the process, clearly communicating the benefits of the change, and providing tailored training and support. For example, when introducing a new electronic reporting system, I organized workshops to address concerns and demonstrate its efficiency. By fostering open dialogue and addressing barriers, I build trust and encourage buy-in, ensuring smoother adoption of new protocols.

In a recent project, I analyzed incident reports and identified a recurring issue with medication errors in the emergency department. By mapping the workflow and pinpointing bottlenecks, I recommended process changes, such as standardized labeling and double-check protocols. Post-implementation, medication errors decreased by 30%, demonstrating how data-driven insights can lead to actionable improvements and enhanced patient safety.