In my previous role, we experienced a sudden influx of patients due to a community health event. I quickly organized a team to streamline the registration process, ensuring that each patient was efficiently processed within the expected timeframe. By prioritizing tasks and delegating responsibilities, we managed to handle the surge without compromising the quality of service.

Accuracy is paramount in patient registration. I always double-check each entry against the patient's documentation and use a standardized process to minimize errors. Additionally, I regularly review my work and seek feedback from supervisors to maintain high standards.

I would first listen to the patient's concerns with empathy and without interrupting. Then, I would apologize for any inconvenience and explain the steps we are taking to resolve the issue. If necessary, I would escalate the matter to a supervisor to ensure the patient feels heard and their needs are met.

I prioritize tasks based on urgency and importance, use checklists to ensure nothing is overlooked, and maintain a clean and organized workspace. Additionally, I leverage technology, such as scheduling tools and reminders, to keep track of deadlines and appointments.

I regularly attend training sessions, read industry publications, and participate in webinars to stay informed about changes in regulations. I also collaborate with colleagues and supervisors to ensure our practices are compliant and up-to-date.