Geisinger. about 1 month ago
Competitive
Full-Time
Muncy, Pennsylvania, United States
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Practice Interviews forPatient Experience Liaison
Can you describe a time when you had to handle a difficult patient interaction and how you resolved it?
How do you ensure that patient feedback is effectively communicated to the relevant departments?
What strategies do you use to improve patient satisfaction?
How would you handle a situation where a patient is unhappy with their treatment outcome?
Can you discuss your experience with using patient management software?
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About GeisingerGeisinger is a health and wellness organization focused on making better health easier for our communities through primary care, specialty medicine, hospitals, clinics, health insurance, medical education and research.