During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured their safety and comfort by calmly explaining each step of the procedure. I engaged them in conversation to distract from their anxiety and used relaxation techniques such as deep breathing. By maintaining a patient and empathetic approach, I was able to successfully complete the treatment without escalating their stress levels.

I prioritize tasks based on the urgency and severity of the patients' conditions. I regularly check in with each patient to assess their needs and use a color-coded system to categorize tasks by priority. This method ensures that critical tasks are addressed immediately, while less urgent tasks are scheduled appropriately. Effective communication with the healthcare team also helps in coordinating care efficiently.

I strictly adhere to HIPAA guidelines and ensure that all patient information is stored securely and accessed only by authorized personnel. I use encrypted communication channels for sharing sensitive information and always discuss patient cases in private areas away from public spaces. Additionally, I regularly participate in privacy training to stay updated on best practices and legal requirements.

I first try to understand the reasons behind the patient's non-compliance through open and non-judgmental communication. I then tailor the care plan to better align with their preferences and capabilities, ensuring they understand the benefits of adhering to the plan. Offering choices and involving the patient in decision-making can increase their engagement and compliance.

I have extensive experience with various medical equipment, including IV pumps and EKG machines. I ensure proper use by following manufacturer guidelines and regularly attending training sessions. For maintenance, I perform daily checks to verify equipment functionality and report any issues promptly. I also keep detailed logs of equipment usage and maintenance to ensure all devices are in optimal condition.