In my previous role, I had a patient who was non-compliant with their medication regimen, leading to complications. I addressed this by first understanding their concerns through active listening. I then collaborated with the healthcare team to develop a simplified, visual medication schedule and explained the benefits clearly. Regular follow-ups and adjustments based on their feedback improved compliance and health outcomes.

I prioritize tasks by assessing the urgency and impact on patient care. Using a triage method, I address immediate life-threatening issues first, followed by critical care needs. I then manage routine tasks efficiently, often delegating where appropriate. This approach ensures that all patients receive timely care while maintaining a structured workflow.

Effective communication involves empathy, active listening, and adapting to cultural nuances. I ensure I understand the patient's perspective by asking open-ended questions and validating their feelings. Using plain language and visual aids helps clarify complex medical information. Additionally, I respect cultural practices and beliefs, which builds trust and facilitates better care.

I manage stress by practicing mindfulness and deep breathing exercises. I also ensure I have a clear plan of action, which helps reduce anxiety. Regular breaks and maintaining a healthy work-life balance are crucial. Sharing responsibilities and seeking support from colleagues when needed also helps maintain composure and effectiveness.

I have extensive experience with various EHR systems. I ensure accuracy by double-checking all entries and adhering to best practices for documentation. I also stay updated with any system updates or changes. Regular training and peer reviews further enhance the accuracy and completeness of patient records.