During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured their safety and comfort by calmly explaining each step of the procedure. I engaged them in conversation to distract from their anxiety and built rapport by showing empathy and understanding. This approach not only helped the patient feel more at ease but also allowed the medical team to proceed smoothly with the care plan.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by addressing immediate health concerns and then move on to routine care. Using a checklist helps me ensure that no critical tasks are overlooked. I also communicate regularly with the nursing team to coordinate care and adjust priorities as needed, ensuring that all patients receive timely and appropriate attention.

I strictly adhere to HIPAA guidelines and ensure that all patient information is handled confidentially. I use secure methods for storing and transmitting data and avoid discussing patient details in public areas. Additionally, I educate patients about their rights to privacy and involve them in decisions regarding their information sharing. This proactive approach helps build trust and ensures compliance with privacy regulations.

I manage stress by practicing deep breathing and mindfulness techniques. I also ensure I have a clear understanding of the situation and the steps needed to address it. Communicating effectively with the team helps in delegating tasks and reducing individual pressure. Regular breaks and self-care are also crucial in maintaining composure and providing the best care to patients.

In my previous role, I noticed a gap in patient education regarding their medication schedules. I developed a simple, visual guide that helped patients understand when and how to take their medications. This initiative not only improved medication adherence but also reduced the number of medication-related queries, allowing the nursing team to focus more on patient care. Feedback from patients and the team was overwhelmingly positive, highlighting the impact of this small but significant change.