During my previous role, I encountered a patient who was extremely anxious about their treatment. To handle this, I first ensured their comfort by listening to their concerns and validating their feelings. I then explained each step of the procedure in detail, using simple language to reduce their anxiety. By maintaining a calm and supportive demeanor, I was able to help the patient feel more at ease and successfully complete their treatment.

I prioritize tasks based on the urgency and severity of the patients' needs. For instance, if a patient requires immediate medical attention, that takes precedence. I also consider the patients' schedules and preferences to ensure their comfort and satisfaction. Using a checklist helps me stay organized and efficient, ensuring that no critical task is overlooked.

I adapt my communication style to meet the patient's level of understanding. For patients with low health literacy, I use simple, clear language and avoid medical jargon. I also encourage questions and provide visual aids when necessary. By actively listening and confirming their understanding, I ensure that patients are well-informed and involved in their care.

I manage stress by practicing mindfulness and deep breathing exercises. I also prioritize self-care activities like regular exercise and healthy eating to maintain my physical and mental well-being. Maintaining a positive attitude involves focusing on the positive outcomes of my work and finding joy in helping patients. I also seek support from colleagues and supervisors when needed.

In my previous role, I worked closely with nurses, doctors, and therapists to develop a care plan for a patient with complex needs. By sharing insights and coordinating efforts, we were able to tailor the care to the patient's specific requirements. This collaborative approach not only improved the patient's outcomes but also enhanced the efficiency of our care delivery.