I have extensive experience with various medical billing software systems, including Epic, Cerner, and Meditech. I am proficient in navigating these platforms to accurately input patient data, process claims, and generate invoices. My experience also includes troubleshooting common billing issues and ensuring compliance with insurance regulations.

When discrepancies arise, I first review the patient's medical records and billing statements to identify the source of the error. I then communicate with the patient and insurance providers to resolve the issue promptly. I ensure that all corrections are made accurately and that the patient is informed of the resolution.

I follow up with insurance companies regularly to track the status of claims and address any denials or delays. I also ensure that all claims are submitted with complete and accurate information to minimize the risk of rejection. Additionally, I maintain open communication with patients to ensure they are aware of their financial responsibilities.

I regularly attend industry webinars, read professional journals, and participate in continuing education courses to stay informed about changes in healthcare billing regulations. I also collaborate with colleagues and industry professionals to share knowledge and best practices.

In one instance, a patient's insurance denied a claim due to a coding error. I worked closely with the provider to correct the coding and resubmitted the claim. I also communicated with the patient to explain the situation and ensured they were aware of their financial responsibility. The claim was ultimately approved, and the patient was satisfied with the resolution.