In my previous role, I conducted regular audits of patient accounts to verify accuracy and compliance with HIPAA and other healthcare regulations. I reviewed billing codes, payment postings, and insurance claims to identify discrepancies. By collaborating with billing teams and using audit software, I resolved errors promptly, ensuring compliance and minimizing financial risks. My attention to detail and knowledge of regulatory requirements helped maintain accurate records and improve revenue cycle efficiency.

When I identify discrepancies, I first document the issue thoroughly and investigate its root cause. I then communicate with relevant departments, such as billing or coding, to gather additional information. After resolving the issue, I update the account and implement preventive measures, such as staff training or process improvements, to reduce future errors. My approach ensures accuracy, maintains compliance, and fosters collaboration across teams.

I have experience using tools like Epic, Cerner, and Meditech for patient account audits. These systems allow me to track billing, payments, and claims efficiently. I also use Excel for data analysis and reporting, and I’m proficient in audit-specific software like ACL or IDEA. These tools help me identify trends, streamline audits, and ensure accurate reporting, which is critical for maintaining compliance and optimizing revenue cycles.

I stay informed by attending webinars, reading industry publications, and participating in professional organizations like HFMA. I also complete continuing education courses on healthcare compliance and billing updates. Regularly reviewing CMS guidelines and collaborating with colleagues ensures I’m aware of regulatory changes. This proactive approach helps me adapt audit processes and maintain compliance with evolving healthcare standards.

I prioritize tasks by assessing deadlines, complexity, and potential financial impact. I use project management tools like Trello or Asana to organize workflows and track progress. For urgent issues, I address them immediately, while scheduling less critical tasks accordingly. Effective communication with stakeholders ensures alignment, and I regularly review my workload to adjust priorities as needed, ensuring all audits are completed accurately and on time.