I have extensive experience with various patient registration systems, including Epic and Cerner. I am proficient in entering patient information accurately, verifying insurance details, and ensuring all necessary documentation is completed before the phlebotomy process begins. My experience has taught me the importance of maintaining patient confidentiality and ensuring data integrity.

In high-stress situations, I remain calm and focused. I prioritize tasks by addressing immediate concerns first, such as patient comfort and accurate data entry. I communicate clearly with patients to reassure them and with my team to ensure smooth operations. My ability to multitask and stay organized helps me manage stress effectively.

I use a combination of double-checking and cross-referencing to ensure accuracy. After entering patient information, I review it against the original documents. I also verify insurance details with the patient or their caregiver. Additionally, I follow up with the lab team to confirm that all data has been correctly transferred.

I strictly adhere to HIPAA regulations and facility policies regarding patient confidentiality. I ensure that all patient information is stored securely and accessed only by authorized personnel. I also educate myself on the latest privacy practices and participate in regular training sessions to stay updated on best practices.

I coordinate closely with the phlebotomy team by ensuring that all necessary patient information is available before they begin their work. This includes verifying patient identity, confirming the required tests, and addressing any special instructions. I also communicate any patient concerns or special needs to the phlebotomy team to ensure a smooth and efficient process.