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Practice Interviews forPatient Access Advocate II

Can you describe a situation where you had to navigate a complex healthcare system to assist a patient?

How do you handle sensitive information and maintain patient confidentiality?

What strategies do you use to communicate effectively with patients from diverse backgrounds?

How would you handle a situation where a patient is dissatisfied with their care or the services provided?

Can you discuss your experience with insurance verification and pre-authorization processes?

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About Cone HealthCone Health is a not-for-profit network of healthcare providers serving people in Guilford, Forsyth, Rockingham, Alamance and Randolph counties.