I have extensive experience in coordinating volunteer programs, having managed a team of over 50 volunteers in a non-profit organization. My role involved recruiting, training, and scheduling volunteers, as well as ensuring they had the necessary support and resources. I successfully increased volunteer retention by 20% through regular feedback sessions and personalized development plans.

I address conflicts by actively listening to all parties involved and mediating to find a mutually agreeable solution. I believe in maintaining open communication and setting clear expectations. For example, when two volunteers disagreed on a project approach, I facilitated a meeting where they could express their concerns and collaboratively devise a new plan.

I focus on creating a compelling volunteer experience by highlighting the meaningful impact of their work. I use targeted recruitment campaigns on social media and local community boards. Additionally, I organize regular appreciation events and provide ongoing training opportunities to enhance their skills and commitment.

I develop comprehensive training programs that cover both practical skills and emotional support techniques. I collaborate with experienced hospice staff to create modules that address specific needs. Post-training, I conduct follow-up sessions to reinforce learning and address any questions or concerns.

I organized a 'Memory Tree' event where volunteers and patients created ornaments to commemorate loved ones. This event not only provided a therapeutic activity for patients but also strengthened the bond between volunteers and patients. It received positive feedback and was featured in our local newspaper, attracting new volunteers.