In my previous role, I encountered a situation where a patient and their family were in conflict over treatment decisions. I facilitated a family meeting to openly discuss their concerns and preferences. By actively listening and providing clear information, I helped them reach a consensus. I also coordinated with the interdisciplinary team to ensure the patient's wishes were respected, which ultimately led to a more peaceful and dignified care experience for the patient.

I prioritize tasks by assessing the urgency and impact on patient care. I use a daily planner to organize my schedule and set specific time blocks for each task. I also maintain open communication with my team to delegate tasks when necessary. By regularly reviewing my progress and adjusting my plan as needed, I ensure that critical tasks are completed efficiently and that patient care is not compromised.

I believe in the importance of active listening and empathy. I create a safe space for patients and families to express their emotions and concerns. I also provide education on coping mechanisms and connect them with support groups or counseling services if needed. By fostering a compassionate and supportive environment, I help alleviate their emotional burden and enhance their overall care experience.

Effective communication is key to successful palliative care. I hold regular team meetings to discuss patient progress and care plans. I also use a shared electronic health record system to ensure everyone has access to the latest information. By fostering an open-door policy and encouraging feedback, I promote a collaborative environment where all team members feel valued and informed.

I have extensive experience in pain and symptom management, having completed specialized training in palliative care. I stay updated by attending conferences, participating in continuing education courses, and reading the latest research publications. I also collaborate with pharmacists and other specialists to ensure we are using the most effective and evidence-based practices for managing patient symptoms.