In my previous role, I managed a caseload of 30 patients with varying health needs. I developed a prioritization system based on patient acuity and care plan requirements. This allowed me to efficiently allocate my time and resources, ensuring that each patient received timely and appropriate care. For instance, I coordinated with specialists and primary care providers to align treatment plans for a patient with complex conditions, ensuring seamless care transitions and improved patient outcomes.

Effective communication is key in my approach. I ensure clarity and empathy by using plain language, actively listening, and validating their concerns. I also provide regular updates and encourage open dialogue. For example, during a recent case, I held weekly meetings with a patient's family to discuss progress and adjustments in the care plan, which significantly reduced their anxiety and improved their engagement in the patient's care.

I facilitate seamless teamwork by establishing clear communication channels, setting regular meeting schedules, and using collaborative tools like shared electronic health records. I also ensure that each team member's role and responsibilities are well-defined. For instance, in a recent project, I led a weekly multidisciplinary team meeting where we reviewed patient cases, aligned goals, and delegated tasks, resulting in more coordinated and effective patient care.

I address conflicts by promoting open dialogue and understanding. I encourage team members to express their perspectives and work towards a common goal. For example, when there was a disagreement about a patient's treatment plan, I facilitated a discussion where each team member presented their views. Through this collaborative approach, we reached a consensus that best served the patient's needs.

I have extensive experience with various EHR systems, which I use to streamline documentation, track patient progress, and facilitate communication among healthcare providers. For instance, in my current role, I utilize EHR to update patient records in real-time, schedule appointments, and generate reports for quality assurance. This proficiency ensures accurate and efficient patient care management.