In my previous role, I encountered a situation where a patient's care plan conflicted with their personal beliefs. To resolve this, I initiated a meeting with the patient, their family, and the healthcare team to openly discuss concerns and find a compromise that respected the patient's wishes while still ensuring their health needs were met. This collaborative approach not only resolved the immediate issue but also strengthened the patient's trust in the care team.

I prioritize tasks by assessing urgency and impact on patient care. Using tools like daily checklists and prioritization matrices, I ensure critical tasks are addressed promptly. I also leverage technology for reminders and scheduling to maintain efficiency. Regular communication with the team helps in anticipating and adjusting to changes, ensuring that no patient is neglected and all tasks are completed in a timely manner.

Effective communication starts with active listening and clear, concise messaging. I encourage regular team meetings and use of collaborative platforms where all members can share updates and concerns. Additionally, I ensure that complex information is simplified and tailored to the audience, respecting different professional backgrounds. This approach fosters a collaborative environment where everyone feels heard and valued, enhancing overall team performance.

I approach conflicts by first understanding the perspectives of all involved parties. Open dialogue and empathy are key; I facilitate discussions to identify the root cause of the disagreement. By promoting a culture of respect and understanding, I help team members find common ground and work towards a mutually beneficial solution. This proactive approach minimizes disruptions to patient care and strengthens team cohesion.

I have extensive experience with various EHR systems, which I use to maintain accurate and accessible patient records. I ensure timely updates to reflect the latest clinical data and use reporting tools to monitor patient outcomes and track care plans. My proficiency in EHR systems enhances my ability to coordinate care efficiently, provide data-driven insights, and support evidence-based decision-making in clinical settings.