In my previous role, I managed a caseload of 50 patients, each with unique care needs. I developed a prioritization system based on urgency and patient acuity. For instance, I coordinated a complex care plan for a patient with multiple chronic conditions, ensuring timely follow-ups and medication management. This required daily adjustments to my schedule and frequent communication with the interdisciplinary team to ensure seamless care delivery.

I believe in open communication and active listening to resolve conflicts. When disagreements arise, I first seek to understand the other party's perspective and validate their concerns. I then present my viewpoint clearly and collaboratively work towards a solution that benefits the patient. For example, if there's a disagreement over a treatment plan, I facilitate a discussion to align on the best course of action, ensuring all voices are heard.

I employ a combination of education, personalized care plans, and regular follow-ups to ensure patient adherence. For instance, I explain the importance of each aspect of their care plan in a way they can understand and set realistic goals. I also use reminders and check-ins to reinforce their commitment. If a patient struggles, I adjust the plan to better suit their needs and provide additional support, such as connecting them with community resources.

I use a combination of digital tools and traditional methods to stay organized. I maintain a detailed electronic health record system and use calendars to schedule appointments and follow-ups. I also prioritize tasks based on urgency and importance, ensuring critical patient needs are addressed first. Regularly reviewing and updating my to-do list helps me stay on track and manage unexpected demands efficiently.

In my previous role, interdisciplinary collaboration was crucial for patient outcomes. I regularly participated in team meetings, where we discussed patient progress and coordinated care plans. For example, I worked closely with a dietitian and physical therapist to develop a comprehensive care plan for a patient with diabetes and mobility issues. This collaborative approach ensured all aspects of the patient's health were addressed, leading to better outcomes.