I have over 10 years of experience in orthopedic nursing, specializing in post-operative care and patient education. My background includes managing complex cases, coordinating care between multiple healthcare providers, and ensuring patients understand their treatment plans. This experience has honed my ability to navigate the healthcare system, advocate for patients, and facilitate seamless transitions of care, which are essential skills for an Orthopedic Nurse Navigator.

I prioritize tasks by assessing the urgency and complexity of each patient's needs. I use a combination of electronic health records and manual tracking systems to stay organized. I also communicate regularly with my team to delegate tasks when necessary. By maintaining clear communication and setting realistic goals, I ensure that all patients receive timely and appropriate care.

I believe in using clear, concise language and visual aids to explain complex medical information. I also encourage open dialogue and ask questions to gauge understanding. Additionally, I provide written materials and recommend reliable online resources. By involving patients and their families in the education process, I empower them to make informed decisions about their care.

I approach challenging situations with empathy and a focus on finding a resolution. I listen to all parties involved, gather all relevant information, and work collaboratively to develop a plan that meets the patient's needs. If conflicts arise, I facilitate open communication and mediate discussions to ensure that everyone's perspectives are considered.

In a previous role, I identified a gap in follow-up care for post-surgical patients. I implemented a system to track patient progress and ensure timely follow-ups. By coordinating with surgeons, physical therapists, and primary care providers, I reduced readmission rates and improved patient satisfaction. This experience demonstrated the impact of effective care coordination and navigation on patient outcomes.