In my previous role as an orderly, I encountered a situation where a patient became aggressive due to confusion. I remained calm and used de-escalation techniques, such as speaking softly and reassuring the patient. I also quickly called for additional support to ensure the safety of everyone involved. This experience taught me the importance of patience and teamwork in high-stress environments.

I prioritize tasks based on urgency and impact. For instance, ensuring patient safety and comfort are always top priorities. I use a checklist to organize my tasks and regularly update it based on new developments. This method helps me stay focused and efficient, even when dealing with multiple responsibilities.

I follow strict cleaning protocols and regularly check areas for cleanliness. I also organize supplies and equipment to ensure easy access and prevent clutter. By maintaining a routine and involving team members in cleaning tasks, I ensure that the environment remains safe and conducive for patients and staff.

I use clear, simple language and non-verbal cues to communicate effectively. I also listen attentively and ask open-ended questions to encourage patients to express their needs. By being patient and empathetic, I ensure that I understand their concerns and can provide appropriate care.

In my previous role, I collaborated closely with nurses, doctors, and other orderlies to ensure smooth patient care. For example, during a shift change, I coordinated with the incoming team to update them on patient statuses and pending tasks. This teamwork approach ensured continuity of care and reduced errors.