In my previous role, I encountered a situation where a patient was experiencing severe anxiety due to their treatment regimen. I approached this by first ensuring the patient felt heard and understood. I then worked with the medical team to adjust the treatment schedule to better fit the patient's comfort level. Additionally, I provided emotional support and resources for managing anxiety, which significantly improved the patient's overall well-being and cooperation with treatment.

I prioritize tasks based on the urgency and severity of the patients' conditions. Using a triage method, I assess each patient's needs and allocate my time accordingly. For instance, I address life-threatening issues immediately, followed by urgent care needs, and then routine care. This systematic approach ensures that all patients receive timely and appropriate care, maintaining both efficiency and patient safety.

I tailor my communication based on the patient's understanding and comfort with medical terminology. For patients with lower health literacy, I use simple, clear language and avoid jargon. I also encourage questions and provide written materials in layman's terms. For more informed patients, I engage in detailed discussions about their care, ensuring they fully understand their treatment options and the rationale behind them.

I manage stress by practicing deep breathing and mindfulness techniques, which help me stay focused and calm. I also prioritize self-care, ensuring I have adequate rest and support systems. During high-pressure situations, I rely on my training and experience to make informed decisions quickly. Collaborating with my team also helps distribute the workload and reduces individual stress levels.

I have extensive experience with various EHR systems, which I use to document patient interactions, treatments, and outcomes accurately. I ensure accuracy by double-checking all entries and adhering to strict documentation protocols. I also stay updated with any system updates or changes to maintain proficiency and error-free records. This meticulous approach helps in providing high-quality care and supports continuity of patient care across different healthcare settings.