One challenging case involved a patient with advanced breast cancer who was struggling with both physical symptoms and emotional distress. I coordinated with the multidisciplinary team to ensure she received comprehensive care, including pain management and psychological support. I also provided education on her treatment options and helped her navigate the healthcare system, which significantly improved her adherence to treatment and overall quality of life.

I prioritize tasks based on the urgency and complexity of each patient's needs. I use a combination of electronic health records and manual tracking systems to keep organized. I also communicate regularly with the care team to ensure that no patient falls through the cracks. By maintaining clear communication and staying organized, I can effectively manage multiple patients and complex cases.

I use a patient-centered approach, tailoring my explanations to the patient's level of understanding and preferred learning style. I often use visual aids, such as diagrams and brochures, and encourage open dialogue to address any concerns. I also provide written materials and follow-up sessions to reinforce the information and ensure they feel supported throughout their treatment journey.

I first try to understand the reasons behind the non-compliance, whether it's due to fear, lack of understanding, or practical issues. I then work with the patient to address these barriers, providing additional education, emotional support, and practical assistance. If necessary, I involve the care team to develop a more personalized plan that aligns with the patient's needs and preferences.

In one instance, a patient needed a complex treatment plan that required input from oncologists, surgeons, and social workers. I facilitated regular meetings with the team to ensure everyone was on the same page and that the patient's needs were being met. This collaborative approach not only streamlined the treatment process but also significantly improved the patient's experience and outcome.