In a previous role, I encountered a patient with multiple comorbidities and a rare cancer diagnosis. I coordinated with a multidisciplinary team, including oncologists, surgeons, and palliative care specialists, to develop a comprehensive treatment plan. I also provided emotional support and education to the patient and their family, ensuring they understood their options and felt empowered to make informed decisions. This experience honed my ability to manage complex cases and advocate for patient-centered care.

I prioritize tasks based on the urgency and complexity of each patient's needs. I use a combination of clinical guidelines, patient preferences, and team input to determine the most critical interventions. For example, I would prioritize a patient requiring immediate chemotherapy over one needing routine follow-up. I also maintain a detailed schedule and communicate regularly with the care team to ensure no patient falls through the cracks.

Effective communication is key in oncology. I use clear, empathetic language and ensure that all parties understand the information being shared. I often summarize key points in writing and encourage patients and families to ask questions. Additionally, I facilitate regular team meetings to discuss patient progress and any changes in care plans, ensuring everyone is on the same page. This collaborative approach helps build trust and ensures consistent care delivery.

I approach such situations with respect and empathy, recognizing that treatment decisions are deeply personal. I listen to the patient's concerns and values, and then work with the healthcare team to explore alternative options that align with their beliefs. If no compromise can be reached, I ensure the patient understands the potential risks of their decision and document their informed refusal. My goal is to support the patient's autonomy while advocating for their best possible outcome.

I have extensive experience with various EHR systems, which I use to document patient interactions, track treatment plans, and monitor progress. I ensure that all relevant information is accurately recorded and accessible to the care team. This helps in coordinating care, reducing errors, and providing timely interventions. I also use EHR to generate reports and identify trends, which can inform quality improvement initiatives and enhance patient outcomes.