During a wedding reception, a guest was unhappy with their meal choice and demanded a different dish. I remained calm and empathetic, explaining that the kitchen was unable to accommodate the request due to dietary restrictions of other guests. I offered to provide additional side dishes and ensured the guest felt valued. This approach diffused the situation and maintained a positive atmosphere for the event.

I prioritize tasks by assessing the immediate needs of the event. I start with setting up the bar and ensuring all necessary supplies are in place. Next, I focus on table setup, ensuring each table is properly arranged and stocked with essentials. Finally, I double-check the kitchen and service areas to ensure everything is ready for the event start. This method ensures a smooth and efficient setup.

I ensure guest satisfaction by being attentive and proactive. I frequently check on guests to address any needs or concerns promptly. I also maintain a positive and friendly demeanor, which helps create a welcoming atmosphere. Additionally, I communicate effectively with the kitchen and other staff to ensure timely service and quality of food and beverages.

I handle inventory by keeping a detailed checklist of all items needed for the event. I regularly monitor stock levels during the event and communicate with the kitchen and bar staff to replenish items as needed. I also ensure that any leftover items are properly stored and accounted for after the event to prevent waste and maintain accurate records.

During a cocktail hour, I manage a large group by ensuring a steady flow of drinks and appetizers. I strategically position myself to be accessible to all guests while maintaining a smooth service pace. I also engage with guests to ensure they feel welcomed and attended to. Additionally, I coordinate with other staff to cover different areas and handle any unexpected demands efficiently.