I prioritize tasks by assessing the urgency and severity of each patient's condition. I use a triage system to identify critical cases requiring immediate attention, while also ensuring routine care is not neglected. Effective communication with the healthcare team and utilizing electronic health records help me stay organized. I also allocate time for unexpected emergencies, ensuring all patients receive timely and appropriate care without compromising quality.

In my previous role, I coordinated care for high-risk obstetric patients by collaborating closely with OBGYNs, perinatologists, and other specialists. I developed individualized care plans, monitored fetal and maternal health, and educated patients on managing their conditions. I also facilitated timely interventions, such as non-stress tests and ultrasounds, ensuring seamless communication between providers and patients to optimize outcomes and reduce complications.

I assess each patient's learning style, literacy level, and cultural background to tailor education effectively. I use clear, simple language and visual aids when explaining complex medical information. I encourage questions and provide written materials for reference. Follow-up calls or visits help reinforce understanding and address any concerns, ensuring patients feel confident and informed about their care plans and health decisions.

I adhere strictly to HIPAA guidelines by accessing patient records only when necessary and using secure systems for communication. I ensure sensitive information is discussed privately and never shared with unauthorized individuals. Regular training on privacy policies and staying updated on regulatory changes help me maintain compliance. I also educate patients on their rights and the importance of safeguarding their health information.

I address conflicts by fostering open communication and focusing on the shared goal of patient care. I listen to all perspectives, seek common ground, and propose solutions that align with best practices. If needed, I involve a supervisor or mediator to facilitate resolution. Maintaining professionalism and respect ensures the team remains cohesive and focused on delivering high-quality care to our patients.