In my previous role at a café, a customer was dissatisfied with their meal and demanded a refund. I calmly listened to their concerns, acknowledged their disappointment, and offered to replace their meal with a different option. I also explained the ingredients to ensure they were comfortable with the new choice. This approach not only resolved the issue but also turned the customer's experience around, leading to a positive review.

I strictly adhere to the food safety guidelines provided by the establishment, including regular handwashing, wearing gloves, and maintaining a clean workspace. I also ensure that all food items are stored at the correct temperatures and that any expired products are promptly removed. By following these practices, I help prevent foodborne illnesses and maintain a high standard of hygiene.

I prioritize tasks based on urgency and importance, ensuring that high-demand items are prepared first. I also communicate effectively with my team to delegate tasks and avoid bottlenecks. By staying organized and maintaining a clear workflow, I can efficiently manage my time and contribute to the smooth operation of the kitchen.

I regularly read industry publications, attend webinars, and participate in continuing education courses related to nutrition and food service. I also follow reputable health organizations and nutritionists on social media to stay informed about the latest research and guidelines. This helps me provide accurate and up-to-date information to customers and improve the nutritional quality of our offerings.

If I discovered a food item was incorrectly labeled, I would immediately remove it from the display and inform the manager. I would then work with the team to correct the labeling and ensure all other items are accurately labeled. Additionally, I would communicate with any customers who may have purchased the item to rectify the situation and prevent any potential health risks.