A typical day for a Nursing Unit Clerk involves managing administrative tasks such as scheduling patient appointments, maintaining medical records, and coordinating with healthcare providers. I ensure that the nursing station operates smoothly by handling phone calls, greeting visitors, and assisting with clerical duties. Effective communication and organization are key to keeping the unit running efficiently.

Handling stress in a healthcare setting involves prioritizing tasks, staying organized, and maintaining clear communication with the team. I practice deep breathing exercises and mindfulness to stay calm during high-pressure situations. Seeking support from colleagues and managing my time effectively also help me maintain composure and deliver quality service.

I have extensive experience with medical terminology, having completed courses in medical language and worked in healthcare settings. I am proficient in using electronic health records systems, such as Epic and Cerner, to input patient data accurately and efficiently. This skill ensures that patient information is organized and accessible, supporting the healthcare team's needs.

Ensuring patient confidentiality is paramount. I adhere strictly to HIPAA regulations, using secure methods to store and transmit patient information. I am vigilant about discussing patient matters in private and using encrypted systems for data transfer. Training and regular updates on privacy practices reinforce my commitment to patient confidentiality.

In a previous role, I managed a busy nursing station where I had to handle multiple tasks simultaneously, such as answering calls, updating patient charts, and assisting nurses with paperwork. I prioritized tasks based on urgency and used a checklist to ensure nothing was overlooked. This approach helped me maintain efficiency and accuracy even in a fast-paced environment.