During my previous role, I encountered a situation where a patient was experiencing severe anxiety due to unfamiliar surroundings. I approached the situation by first calming the patient with a gentle tone and reassuring words. I then engaged them in a conversation about their interests to distract them from their anxiety. Additionally, I informed the nurse about the patient's condition so they could monitor the situation closely. This approach helped stabilize the patient's mood and ensured their comfort throughout their stay.

I prioritize tasks based on urgency and the patient's condition. For instance, if a patient requires immediate attention due to a health issue, I address that first. I also consider tasks that can be delegated to other staff members if necessary. Using a checklist helps me ensure that no critical task is overlooked. This systematic approach ensures efficient task management and patient care.

Maintaining patient confidentiality is paramount. I ensure that all patient information is handled discreetly, using secure methods such as encrypted emails for communication. I also avoid discussing patient details in public areas and only share necessary information with authorized personnel. Regular training on privacy policies reinforces my commitment to confidentiality.

To manage stress, I practice deep breathing exercises and take short breaks when possible to reset my focus. I also maintain a positive attitude by focusing on the positive outcomes of my work and the well-being of the patients. Engaging with colleagues for support and sharing experiences helps in coping with the pressures of the job.

In my previous role, I worked closely with nurses, doctors, and physical therapists to develop a care plan for a patient recovering from surgery. I coordinated with the team to ensure that the patient received timely medication, physical therapy sessions, and nursing care. This collaborative approach significantly improved the patient's recovery rate and satisfaction with the care provided.