I have five years of experience as a nurse, during which I took on additional responsibilities in managing patient care and coordinating with healthcare teams. This experience honed my skills in resource allocation, staff scheduling, and patient satisfaction improvement, which are directly applicable to the Nurse Manager Assistant role. I've also completed a management course that focused on healthcare systems, enhancing my ability to contribute effectively to administrative tasks and strategic planning.

I manage stress by maintaining a structured approach to tasks and prioritizing patient care above all. I find that clear communication with the team and regular updates on patient status help alleviate pressure. Additionally, I practice mindfulness techniques to stay focused and calm during critical situations. This approach ensures that I can make sound decisions and maintain a high standard of care even under pressure.

I believe in fostering a positive work environment through open communication, recognition of staff achievements, and providing support during challenging times. I would implement regular team-building activities and feedback sessions to understand staff needs better. By advocating for professional development opportunities and ensuring fair workload distribution, I aim to boost morale and enhance overall productivity.

I would address conflicts by first listening to each party's perspective to understand the root cause. Then, I would facilitate a discussion aimed at finding a mutually acceptable solution, emphasizing the importance of teamwork and patient care. If necessary, I would involve the Nurse Manager or HR for guidance. My goal is to resolve conflicts amicably while maintaining a respectful and professional environment.

In my previous role, I was tasked with implementing a new infection control protocol. I organized training sessions for the staff, created visual aids for easy reference, and monitored compliance through regular audits. This initiative not only improved our infection rates but also enhanced team understanding of best practices. My approach involved clear communication, continuous support, and adaptability to ensure the policy's successful integration.