I have extensive experience working with various EHR systems, including Epic and Cerner, over the past five years. My role involved customizing these systems to improve clinical workflows, training staff on their use, and troubleshooting issues to ensure seamless operation. I've also collaborated with IT and clinical teams to optimize system functionality, ensuring that patient data is accurately captured and easily accessible for healthcare providers.

Ensuring patient data confidentiality and security is paramount. I adhere to HIPAA guidelines and employ best practices such as role-based access controls, encryption, and regular audits. I also stay updated on the latest cybersecurity threats and work closely with IT security teams to mitigate risks. Training staff on data privacy and security protocols is another critical step I take to safeguard sensitive information.

In my previous role, I identified a bottleneck in the medication administration process. By analyzing the workflow and collaborating with nurses and pharmacists, I redesigned the EHR interface to streamline documentation and reduce errors. This change decreased medication administration time by 20% and significantly improved nurse satisfaction with the system.

I employ a hands-on, tailored approach to training, recognizing that staff have varying levels of technical proficiency. I create user-friendly guides and conduct small group sessions to encourage questions and interaction. Additionally, I offer follow-up support and gather feedback to refine training materials, ensuring that all staff feel confident and competent in using new tools.

I actively participate in professional organizations like the American Nursing Informatics Association and attend relevant conferences and webinars. I also subscribe to industry journals and engage in online forums to exchange knowledge with peers. Continuous learning is essential in this rapidly evolving field, and I dedicate time each week to explore new technologies and best practices.