In my previous role as a Network Contracting Manager, I successfully negotiated and managed over 50 network contracts with various healthcare providers. I ensured that all contracts aligned with our organizational goals and regulatory requirements. My approach involved thorough market analysis, clear communication with stakeholders, and a focus on long-term relationships to achieve mutually beneficial agreements.

I approach conflicts by first understanding the root cause and then facilitating open communication between parties. I use data and market insights to support my positions and aim to find common ground. If necessary, I escalate the issue to senior management for guidance, ensuring that the final agreement is fair and sustainable for both sides.

I maintain a comprehensive understanding of relevant regulations and ensure that all contracts are reviewed by legal experts. I also conduct regular audits and provide training to my team on the latest regulatory changes. By staying proactive and informed, I can mitigate risks and ensure that our contracts are always compliant.

I measure success by evaluating key performance indicators such as cost savings, provider satisfaction, and patient outcomes. I also consider the contract's alignment with our strategic goals and its impact on our network's overall performance. Regular reviews and feedback from stakeholders help me refine my approach and ensure continuous improvement.

In one instance, a major provider faced financial difficulties, and we had to renegotiate terms to ensure continuity of care. I worked closely with the provider to understand their challenges and proposed a revised contract that balanced their needs with our objectives. This collaborative approach not only stabilized the relationship but also improved service quality for our members.