I have over 10 years of experience in managing medical/surgical units, including overseeing daily operations, staffing, and patient care. I have successfully led teams through complex surgical procedures, ensuring high standards of care and compliance with regulatory requirements. My experience includes implementing process improvements that reduced patient wait times by 20% and increased staff satisfaction.

I address staffing challenges by maintaining a proactive approach to scheduling and resource allocation. I work closely with HR to ensure we have a robust recruitment and retention strategy. Additionally, I provide ongoing training and support to staff, fostering a collaborative environment that encourages teamwork and reduces burnout.

I prioritize patient safety by implementing rigorous protocols for infection control, medication management, and surgical procedures. I conduct regular audits and staff training to ensure compliance with these protocols. Additionally, I encourage a culture of open communication where staff feel empowered to report any safety concerns immediately.

I manage the budget by closely monitoring expenses and revenue streams, ensuring that resources are allocated efficiently. I work with finance to forecast and adjust the budget as needed, based on operational demands and financial performance. My goal is to maintain optimal patient care while staying within budget constraints.

In a previous role, I had to mediate a conflict between two senior nurses who had differing approaches to patient care. I facilitated a meeting where they could express their concerns and find common ground. By encouraging open dialogue and emphasizing our shared goal of patient well-being, I was able to resolve the conflict and improve team cohesion.