I have over three years of experience in mortgage processing, where I managed loan applications, ensured compliance with regulations, and coordinated with underwriters and borrowers. My role involved verifying documents, updating loan statuses, and resolving discrepancies to ensure smooth processing.

I prioritize tasks, set clear deadlines, and maintain open communication with my team to manage stress. I also practice mindfulness techniques to stay focused and composed under pressure.

I am proficient in using Encompass, Calyx, and other loan origination systems. I also have experience with Microsoft Office Suite, particularly Excel for data analysis and reporting.

I follow a meticulous double-checking process for all tasks, from document verification to data entry. I also stay updated on industry regulations to ensure compliance and accuracy.

In a previous role, a borrower was missing a critical document. I contacted them promptly, guided them through the process, and ensured the document was submitted before the deadline, resulting in a successful loan approval.