I have over 10 years of experience in managing facility coding processes, including overseeing the coding of inpatient and outpatient services. My role involves ensuring compliance with ICD-10-CM and PCS coding guidelines, training and mentoring coding staff, and implementing coding audits to maintain accuracy and efficiency. I have successfully led teams through system upgrades and policy changes, ensuring minimal disruption to operations.

When discrepancies arise, I first conduct a thorough investigation to understand the root cause. I then work with the coding team to rectify the issue and implement corrective actions to prevent future occurrences. This often involves additional training, updating documentation, or refining our internal processes. My goal is to ensure that all coding data is accurate and compliant with regulatory standards.

I prioritize continuous education for my team by providing regular training sessions, workshops, and access to online resources. I also encourage participation in professional organizations and conferences to stay abreast of industry changes. Additionally, I implement a system of ongoing performance reviews and feedback to ensure that staff are applying the latest guidelines effectively in their daily work.

Balancing productivity and accuracy is crucial. I establish clear performance metrics and provide the necessary tools and resources to support efficient coding. Regular audits and quality checks are conducted to ensure accuracy, and any identified issues are addressed promptly. I also foster a collaborative environment where team members can share best practices and support each other, which helps maintain high standards while meeting productivity goals.

One significant change I led was the transition to ICD-10 coding. I developed a comprehensive training plan, including hands-on workshops and simulated coding exercises. I also created a support system where coders could ask questions and share insights. By involving the team in the process and providing continuous feedback, we successfully navigated the transition with minimal disruption and maintained high coding accuracy.